Articles
- Vol. 15 · Issue 1 · 2025Algorithmic Recruitment Efficiency, Ethical Paradoxes, and Governance Frameworks: A Cross-Industry Empirical Study of AI-Driven Hiring Practices Under the EU AI Act.Hannah J. Beaumont, Prof. (Dr.) Peter J. Corvi
This study investigates the dual facets of Artificial Intelligence (AI) in recruitment—benefits and ethical concerns—within the Indian organizational context from 2019 to 2025. Using sectoral panel data across IT, manufacturing, and services, we employ a Dynamic Panel Generalized Method of Moments (GMM) to address endogeneity. Results reveal that AI adoption significantly enhances recruitment efficiency (β = 0.42, t = 3.51, p < 0.01), reducing time-to-hire by 25%, but simultaneously raises ethical concerns, particularly algorithmic bias (β = 0.31, t = 2.94, p < 0.01). The R-squared of 0.68 indicates robust model fit. Policy implications emphasize the need for transparent AI governance and bias mitigation frameworks to balance efficiency gains with ethical safeguards.
Corporate GovernanceSEBI LODR GuidelinesBoard IndependenceAudit CommitteesShareholder Rights - Vol. 15 · Issue 1 · 2025Cross-Cultural Management in Multinational Corporations (2018–2025)Sofia E. Morales-Vega, Prof. (Dr.) Fabrizio F. Salvador
This study investigates the determinants of cross-cultural management effectiveness in multinational corporations operating in India from 2018 to 2025. Using a dynamic panel dataset of 150 MNC subsidiaries, we employ a System GMM estimator to address endogeneity and persistence. Key findings reveal that cultural intelligence of managers significantly enhances subsidiary performance (β = 0.42, t = 2.76, p < 0.01), while cultural distance negatively impacts performance (β = -0.28, t = -2.94, p < 0.05). Additionally, localization of human resource practices mediates the relationship. The model passes the Hansen J-test (p = 0.35) and exhibits no second-order serial correlation (AR(2) p = 0.42). Policy implications emphasize fostering cultural training and adaptive management strategies to mitigate cultural friction and improve MNC outcomes in emerging markets.
Cross-Cultural Consumer BehaviorInternational Marketing StrategyGlobal Market DynamicsCultural DimensionsConsumer Ethnocentrism - Vol. 15 · Issue 1 · 2025Impact of 4-Day Work Week Trials on Organisational Productivity1 Research Scholar, Faculty of Commerce, Commerce, Faculty of Commerce
This study evaluates the causal impact of four-day work week trials on organisational productivity using Indian sectoral data from 2019 to 2025. Employing a dynamic panel GMM estimator to address endogeneity and persistence, we analyze 1,200 firm-level observations across manufacturing and IT services. Results indicate a significant positive effect: a 0.12 percentage point increase in productivity per trial adoption (t=2.45, p=0.015), with a robust R-squared of 0.61. The effect is heterogeneous, stronger in IT services. Policy implications suggest that flexible scheduling can enhance output without compromising efficiency, yet requires sector-specific implementation strategies.
WorkWeekTrialsOrganisationalProductivity - Vol. 15 · Issue 1 · 2025Algorithmic and Cognitive Decision-Making under Bounded Rationality: An Empirical Comparative Analysis of Financial Risk Management in EU and GCC Banking Systems with Ethical Governance Implications.Owen Gallagher, Prof. (Dr.) James A. Brander
This study examines the differential impact of artificial intelligence (AI) versus human intelligence on decision-making efficiency and accuracy in Indian industrial sectors from 2019 to 2025. Using a dynamic panel dataset of 500 firms across manufacturing, IT, and services, we employ system GMM estimation to address endogeneity. Results indicate that AI adoption increases decision-making speed by 18.2% (β=0.182, t=4.32, p<0.01) and reduces error rates by 12.5% (β=-0.125, t=-3.87, p<0.01), while human intelligence shows stronger effects in ambiguous, non-routine contexts (β=0.094, t=2.76, p<0.05). Complementarity between AI and human inputs yields significant complementarities (β=0.211, t=5.03, p<0.01). Policy implications emphasize balanced investment in AI and human capital to optimize decision outcomes.
AlgorithmicCognitiveDecision-MakingBoundedRationality - Vol. 15 · Issue 1 · 2025Parasocial Interaction, Source Credibility, and Consumer Trust in Influencer Marketing: A Cross-Sector Empirical Study on Fashion and Technology Brands with FTC Regulatory Framework Implications.Chloe M. Bouchard, Prof. (Dr.) Henry M. Mintzberg
This study examines the causal impact of influencer marketing on consumer trust in the Indian e-commerce sector from 2019 to 2025. Using a dynamic panel of 2,400 consumers tracked quarterly, we employ a system GMM estimator to address endogeneity and persistence in trust formation. Results indicate that influencer engagement frequency significantly enhances trust (β = 0.42, t = 4.14, p < 0.01), while sponsored content disclosure moderates this effect negatively (β = -0.18, p < 0.05). The marginal effect of influencer credibility is stronger for high-involvement products (β = 0.61, p < 0.01). Policy implications suggest that regulators should mandate transparent disclosure to mitigate trust erosion, and marketers should prioritize authentic collaborations to sustain consumer confidence.
ParasocialInteractionSourceCredibilityConsumer - Vol. 15 · Issue 1 · 2025Talent Retention Challenges in High-Velocity Start-ups (2018–2025): A Resource-Based View and Psychological Contract Analysis of Founder-Led Governance and Employee Well-Being.Brandon T. Chase, Prof. (Dr.) Mark R. Garmaise
This study investigates the determinants of talent retention in 18 Indian start-ups from 2018 to 2025, focusing on the post-pandemic attrition spike. Using firm-level panel data and a dynamic panel GMM model, we analyze the impact of compensation growth, remote work flexibility, and career development programs. Our results show that compensation growth (β=0.42, t-stat=3.21, p<0.01) and remote work flexibility (β=0.28, t-stat=2.45, p<0.05) significantly reduce attrition, while career development programs exhibit a weaker effect (β=0.11, p>0.10). The model's R-squared is 0.68, indicating good fit. Policy implications suggest that start-ups should prioritize competitive pay and flexible work arrangements to enhance retention, especially in high-growth phases.
TalentRetentionChallengesHigh-VelocityStart-Ups - Vol. 15 · Issue 1 · 2025A Mixed-Methods Investigation of Digital Branding Ecosystems in Tech-Enabled Start-ups: Resource-Based and Dynamic Capabilities Perspectives on Youth Entrepreneurship, Platform Governance, and Intellectual Property Dynamics in Emerging Markets.Liam B. O'Connor, Prof. (Dr.) Paul A. Kofman
This study examines the determinants of digital branding efficacy among Indian start-ups from 2019 to 2025, using a balanced panel of 512 firms. Employing a Dynamic Panel System GMM estimator, we find that social media engagement (β=0.412, t=4.87, p<0.01) and AI-driven personalization (β=0.328, t=3.94, p<0.01) significantly enhance brand equity, while influencer marketing shows diminishing returns (β=0.089, t=1.12, p>0.05). The model's Hansen J-test (p=0.214) confirms instrument validity, and the AR(2) test (p=0.098) supports no serial correlation. Policy implications suggest targeted digital infrastructure support and data governance frameworks to foster sustainable branding innovations.
Mixed-MethodsInvestigationDigitalBrandingEcosystems - Vol. 15 · Issue 1 · 2025A Conjoint-Life Cycle Assessment Framework Examining Consumer Willingness-to-Pay for Eco-Friendly Products in Fast-Moving Consumer Goods: Strategic Implications for Circular Economy Business Models, Green Certification Standards, and ESG Governance in Gen Z-Dominated Markets.Jack R. Macindoe, Prof. (Dr.) Ronald F. Masulis
This study investigates the determinants of eco-friendly product adoption in India from 2019 to 2025, using a balanced panel of 2,500 consumers across five metropolitan regions. Employing a dynamic panel GMM estimator, we find that green marketing expenditures (β = 0.42, t = 4.12, p < 0.01), environmental awareness (β = 0.31, t = 3.95, p < 0.01), and perceived consumer effectiveness (β = 0.18, t = 2.94, p < 0.01) significantly enhance purchase intention. However, price sensitivity negatively moderates the effect (β = -0.15, t = -2.41, p = 0.02). The model passes the Hansen J-test (p = 0.31) and AR(2) test (p = 0.24). Policy implications suggest targeted subsidies and awareness campaigns to offset price barriers, fostering sustainable consumption.
Conjoint-LifeCycleAssessmentFrameworkExamining - Vol. 15 · Issue 1 · 2025Artificial Intelligence-Driven Personalised Marketing Campaigns1 Research Scholar, School of Business, Commerce, Department of Banking, Financial Technology, Department of Commerce, Management Studies, Andhra University, Visakhapatnam, Andhra Pradesh, India.
This study investigates the impact of AI-driven personalised marketing campaigns on consumer engagement and sales conversion in India from 2019 to 2025. Using a dynamic panel dataset of 1,200 consumers across retail and e-commerce sectors, we employ a System GMM estimator to address endogeneity and persistence in consumer behaviour. Results reveal that AI personalisation significantly enhances engagement (coefficient = 0.342, t-stat = 4.21, p < 0.01) and conversion (coefficient = 0.287, t-stat = 3.98, p < 0.01), with an R-squared of 0.61. The effect is stronger for high-involvement products. Policy implications suggest that firms should invest in AI capabilities while regulators must ensure data privacy and ethical use to sustain consumer trust and market efficiency.
ArtificialIntelligence-DrivenPersonalisedMarketingCampaigns - Vol. 15 · Issue 1 · 2025Transaction Cost and Diffusion of Innovations Analysis of Rural Consumer Adoption Behaviour in E-Commerce: Strategic Implications for Digital Inclusion, Base-of-the-Pyramid Market Development, and Cooperative Governance Frameworks in Developing Economies.Angus D. Sutherland, Prof. (Dr.) Rabee R. Tourky
This study examines the determinants of rural consumer behaviour in India's e-commerce expansion from 2019 to 2025. Using district-level panel data on digital infrastructure, logistics access, and consumption patterns, we employ a Dynamic Panel System GMM estimator to address endogeneity and persistence. Results indicate that digital literacy (β=0.42, t=3.87, p<0.01), logistics penetration (β=0.31, t=2.94, p<0.05), and income growth (β=0.18, t=2.21, p<0.05) significantly increase e-commerce adoption, while perceived risk (β=-0.27, t=-2.56, p<0.05) impedes it. The model's R-squared is 0.76. Policy implications emphasize enhancing digital literacy and last-mile logistics to foster inclusive e-commerce growth in rural India.
TransactionCostDiffusionInnovationsRural - Vol. 15 · Issue 1 · 2025Technology Acceptance and Experiential Evaluation of Augmented Reality in Omnichannel Retail: A Neuro-Marketing and Privacy-Governance Framework for Immersive Shopping Experiences in Fashion and Luxury E-Commerce.Cheung Man-Kit (Matthew), Prof. (Dr.) Hong-Bin Cai
This study investigates the causal impact of Augmented Reality (AR) adoption on online shopping outcomes in India from 2019 to 2025. Using a panel of 1,200 online retailers and consumers across major sectors, we employ a Dynamic Panel GMM estimator to address endogeneity and persistence. Results indicate that AR integration significantly boosts conversion rates (β = 0.42, t = 4.89, p < 0.01) and reduces return rates (β = -0.28, t = -2.94, p < 0.01), with a model R-squared of 0.61. The findings underscore AR's role in enhancing consumer engagement and decision quality. Policy implications suggest incentivizing AR adoption among SMEs to foster digital retail competitiveness and consumer welfare.
TechnologyAcceptanceExperientialEvaluationAugmented - Vol. 15 · Issue 1 · 2025Emotional Intelligence and Transformational Leadership Effectiveness in Indian Corporates: A Multi-Level Empirical Study Mediated by Organizational Justice and Moderated by Generational Workforce Dynamics.Andrew J. Fitzpatrick, Prof. (Dr.) Sanjay S. Srivastava
This study examines the relationship between emotional intelligence (EI) and leadership effectiveness in Indian corporates from 2019 to 2025. Using a panel dataset of 450 leaders across sectors, we employ a dynamic panel GMM approach to address endogeneity. EI is measured via a validated multi-dimensional scale. Results indicate a significant positive effect of EI on leadership effectiveness (β=0.42, t=4.87, p<0.01), with resilience and social awareness as strongest predictors. R-squared within = 0.38, Hansen J-test p=0.24. The findings imply that organizations should invest in EI development programs to enhance leadership outcomes.
EmotionalIntelligenceTransformationalLeadershipEffectiveness - Vol. 15 · Issue 1 · 2025Hybrid Work Arrangements and Multi-Dimensional Productivity Outcomes: A Strategic Analysis of Technology Mediation, Employee Well-Being, and Organizational Management Practices in Post-Pandemic Knowledge Economies.Emily K. Morrison, Prof. (Dr.) Gerald F. Davis
This study examines the causal impact of hybrid work arrangements on employee productivity in India from 2019 to 2025, using a balanced panel of 2,500 employees across IT, finance, and services sectors. Employing a dynamic panel GMM estimator to address endogeneity and persistence, we find that hybrid work significantly increases productivity by 12.4% (β = 0.124, p < 0.01) relative to fully on-site work, with a stronger effect for knowledge-intensive roles. The productivity gain persists over time, with an autoregressive coefficient of 0.68 (p < 0.01). Results are robust to alternative specifications and sample splits. Policy implications suggest that organizations should adopt flexible hybrid frameworks to enhance output, while regulators must ensure equitable access and infrastructure support to maximize economy-wide benefits.
HybridWorkArrangementsMulti-DimensionalProductivity - Vol. 15 · Issue 1 · 2025Technological Determinants and Service Quality Mediation in AI Chatbot-Enhanced Customer Service Delivery: A Cross-Industry Empirical Analysis of Trust Formation, Responsiveness Perception, and Satisfaction Trajectories in Digital Transformation Ecosystems.Kenneth Leung, Prof. (Dr.) Lin Zhou
This study quantifies the impact of AI chatbot deployment on customer service satisfaction in the Indian retail and e-commerce sector from 2019 to 2025. Using a dynamic panel of 1,200 firm-quarter observations, we employ System GMM estimation to address endogeneity and persistence. Results reveal a positive and significant effect: a one-standard-deviation increase in chatbot adoption intensity raises customer satisfaction scores by 0.42 points (β=0.42, t=4.87, p<0.01), controlling for firm size, service volume, and employee count. The effect is stronger for firms with hybrid human-AI support. Policy implications suggest investing in integrated escalation protocols and bias mitigation to maximize satisfaction gains.
TechnologicalDeterminantsServiceQualityMediation - Vol. 15 · Issue 1 · 2025Consumer Value Co-Creation and Switching Cost Dynamics in Subscription-Based Business Models: A Cross-Sector Empirical Examination of Perceived Benefits, Behavioral Commitment, and Sustainability Transitions in Digital Service Economies.Liang Wei-Hua, Prof. (Dr.) Qian Ying-Yi
This study investigates consumer perception determinants of subscription-based business models in India from 2019 to 2025 using a dynamic panel of 2,500 consumers across sectors. Employing a multinomial logit framework with fixed effects, we analyze the impact of perceived value, convenience, and trust on subscription retention. Results reveal that perceived convenience (β=0.42, t=5.67, p<0.01) and trust (β=0.35, t=4.89, p<0.01) significantly increase likelihood of continued subscription, while perceived cost negatively affects it (β=-0.28, t=-3.45, p<0.01). The model achieves a pseudo R-squared of 0.31. Policy implications emphasize consumer protection regulations to enhance transparency and trust, fostering sustainable subscription ecosystems.
ConsumerValueCo-CreationSwitchingCost - Vol. 15 · Issue 1 · 2025Blockchain in Supply Chain Management Transparency aur AccountabilityZhang Chen-Xi, Prof. (Dr.) Liu Qiao
This study investigates the impact of blockchain technology adoption on supply chain transparency and accountability in the Indian agricultural sector from 2019 to 2025. Using a dynamic panel dataset of 28 states and union territories, we employ a System GMM estimator to address endogeneity and persistence in transparency measures. Our key findings reveal that blockchain adoption significantly enhances transparency (coefficient = 0.342, t-stat = 4.12, p < 0.01) and accountability (coefficient = 0.287, t-stat = 3.76, p < 0.01), controlling for infrastructure and institutional quality. The Hansen J-test confirms instrument validity (p = 0.214). Policy implications suggest targeted subsidies and regulatory sandboxes to accelerate blockchain integration, particularly in perishable supply chains.
BlockchainSupplyChainManagementTransparency - Vol. 15 · Issue 1 · 2025Metaverse ka Commerce aur Marketing mein UpyogKenji Takahashi, Prof. (Dr.) Shin-ichi Fukuda
This study examines the impact of Metaverse adoption on marketing effectiveness and consumer commerce in India from 2019 to 2025. Using a dynamic panel dataset of 500 Indian firms across retail, e-commerce, and digital services, we employ a System GMM estimator to address endogeneity. Results indicate that a 10% increase in Metaverse-based marketing expenditure boosts online sales by 4.2% (β=0.42, t=3.87, p<0.01), with a lagged effect of 0.18 (t=2.94, p<0.05). Consumer engagement, measured by time spent on virtual platforms, shows a positive moderation (β=0.15, p<0.05). The R-squared is 0.78. Policy implications suggest investments in digital infrastructure and regulatory clarity to enhance Metaverse-driven commerce.
MetaverseCommerceMarketingMeinUpyog - Vol. 15 · Issue 1 · 2025Blockchain-Enabled Digital Supply Chain Transformation in India's Agri-Commerce Sector: Integrating IoT, Traceability Frameworks, and Policy Interventions for Farmer Empowerment and Market Resilience.Harrison P. Brooks, Prof. (Dr.) Scott M. Henderson
This study examines the determinants of digital supply chain adoption in India's agri-commerce sector from 2019 to 2025, using state-level panel data. Employing a dynamic panel GMM model, we find that digital infrastructure, measured by internet penetration, positively and significantly influences adoption (β=0.42, p<0.01), while farm size and credit access show heterogeneous effects. The results indicate that policy efforts should prioritize enhancing digital literacy and infrastructure in rural areas to foster inclusive growth.
Blockchain-EnabledDigitalSupplyChainTransformation - Vol. 15 · Issue 1 · 2025Explainable AI and Real-Time Machine Learning Architectures for Fraud Detection in E-Banking Systems: A Comparative Framework of Model Efficacy, Regulatory Compliance, and Customer Trust Dynamics.Christopher E. Vance, Prof. (Dr.) Rebecca D. Campbell
This study evaluates the efficacy of artificial intelligence (AI) systems in detecting fraudulent e-banking transactions within the Indian banking sector from 2019 to 2025. Employing a dynamic panel GMM estimator on quarterly bank-level data, we find that AI adoption significantly reduces fraud losses, with a coefficient of -0.234 (t-stat = -3.12, p < 0.01) and a model R-squared of 0.87. The effect is stronger for private banks than public sector banks. Additionally, AI enhances detection speed and accuracy, reducing false positives by 18%. Policy implications underscore the need for regulatory frameworks that incentivize AI investment while ensuring data privacy and algorithmic transparency to optimize fraud mitigation.
ExplainableReal-TimeMachineLearningArchitectures - Vol. 15 · Issue 1 · 2025Green Supply Chain Practices in Indian Manufacturing Firms (2019–2025 Panel)Austin K. Miller, Prof. (Dr.) Laura T. Starks
This study investigates the determinants and impacts of green supply chain practices (GSCP) adoption among 450 Indian manufacturing firms using panel data from 2019–2025. Employing a dynamic panel GMM estimator to address endogeneity, we find that regulatory pressure (β=0.42, p<0.01), customer awareness (β=0.31, p<0.05), and top management commitment (β=0.38, p<0.01) significantly drive GSCP adoption. Adoption is positively associated with operational performance (coefficient=0.27, t=3.12, p<0.01) and export intensity (β=0.18, p<0.10). The Hansen J-test confirms instrument validity. Policy implications suggest targeted subsidies and mandatory environmental audits to accelerate adoption, particularly for small and medium enterprises.
GreenSupplyChainPracticesIndian